Resources for Resilience
Special Issue #8 | August, 2020
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Our New Leadership Team
Joanne Grady-Savard, Executive Director Emerita
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The mission of the Cole Resource Center – helping people affected by mental health challenges live full and healthy lives – is more important than ever during the pandemic. I am proud of our rapid and effective response to our community’s needs over the past four months. However, CRC, along with other small nonprofits, has been affected by the economic impact of the pandemic. There is no longer a funding stream to support my position as Executive Director. The great news is that we have adapted our organization to meet this challenge. I am excited to announce our new, more collaborative management structure.
Four of the most talented and dedicated volunteers at CRC are my colleagues Maggie Tyler, Emily Rhinelander, Susie Kennan, and Ellen Faran. Together we have formed a new volunteer Leadership Team that will guide CRC going forward. Sharing responsibilities will allow us to strengthen and streamline our delivery of services and programs as we go forward. Please keep reading for updates on our work from the five of us! You may also read more about our backgrounds at CRC Leadership Team.
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Referrals to Resources
Maggie Tyler, Resources Director
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The core activity of the Cole Resource Center is providing referrals to resources for members of our community. We are not clinicians; rather, our expertise derives from our knowledge of health care resources. As people with lived experience ourselves, as family members or individuals affected by mental health conditions, we are able to listen carefully to identify a persons’ needs and direct them to relevant information. Along with Brian Scott, McLean’s Peer/Family Navigator who is based at CRC, we have four Family Navigators who do this work. We are supported in this by several talented college interns who help us research information on specific resources.
Since March, when we began working remotely from our homes, the volume of requests that we have received has increased from all sources (phone, email, website, clinician referrals). We published a special page of resources relating to mental health during the pandemic on our website within two weeks after our offices closed.
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Support Groups
Emily Rhinelander, Programs Director
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After our offices closed in March, we began offering the CRC Support Groups via Zoom. Attendance has increased over the past four months. Our support groups, run by trained facilitators, offer participants the invaluable opportunity to share immediate concerns and to give and receive support from others in similar situations.
There are now 61 mothers attending our Mom’s Compassionate Care groups regularly. Since the Covid-19 outbreak, we have welcomed 9 new members and more of our mothers are attending one or two groups a week. Starting in September, we will add a third group which will meet on Saturday mornings in order to meet this demand.
We currently have 35 members of the Men’s Peer-to-Peer group which meets twice per week. The group addresses the unique experiences of men with serious mental illness (SMI). Focusing the group in this way helps to build trust and community, making it easier for men to join. Since moving online, we have welcomed 2 new members and attendance has become more consistent.
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Workforce Development
Susie Kennan, Workforce Development Program Director
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Most people find changing jobs and looking for work to be really stressful. Individuals in recovery from a mental health experience face special challenges in seeking to re-enter the workforce. CRC supports people through career transitions through our structured 5-step Workforce Development program which includes one-on-one job coaching. But, how best to support program participants during a pandemic when job opportunities are reduced and in-person meetings are suspended? You move online, which is what I did in late March.
Since January 2020, 29 people have been helped by Workforce Development, with our active roster growing from 13 at the start of the pandemic to 22 at present. In early April, I created an online Job Club for Workforce participants with meetings twice a week, each meeting followed by emailed notes and links to articles and videos. An estimated 130 attendees have taken part in Job Club meetings over the past three months.
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CRC: Supported by Community
Ellen Faran, Finance and Operations Director
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The Cole Resource Center, a very small nonprofit, continues to thrive, even with our activities reduced as necessitated by the pandemic. How does this happen? Through the enthusiastic participation of skilled volunteers and the financial support of our many generous donors. All of us who engage with CRC believe that access to resources, practical coaching along the path of recovery, and the empathetic support of others who have travelled the same road can make all the difference to both individuals and families affected by mental health conditions. Ours is rewarding work.
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Successful Pilot of Peer Integration Program
Joanne Grady-Savard, Executive Director Emerita
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Can it be demonstrated that including Peer Mentors on in-patient treatment teams provides positive results for psychiatric patients? An unqualified “Yes” is the answer from the year-long pilot of our Peer Integration program, a partnership of CRC and McLean Hospital. In this pilot which concluded in June 2020, two Peer Mentors joined the treatment teams of two McLean units, charged with providing recovery-oriented, person-centered, rehabilitative care to McLean Hospital patients and their families. Their impact was deemed positive from all perspectives. I am pleased to report that the two Peer Mentors have each been hired by McLean to continue their roles. The pilot program team will share its research results with the larger mental health community in the interest of furthering peer integration.
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